Shipping policy

Free Shipping Policy

We are pleased to offer free standard shipping on all orders within the United States and Canada with no minimum purchase required.

Processing Time

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the following business day.

Shipping Methods & Delivery Time

Shipping times vary by location. Typically, orders are processed within 1-3 business days, with standard shipping taking 5-10 business days in the U.S. and Canada. We use reliable carriers like UPS, FedEx, USPS and Canada Post to ship our products.

Shipping Destinations

We currently offer free shipping within the United States and Canada.

Order Tracking

Once your order is shipped, you will receive a confirmation email with your tracking information. You can use this information to monitor the status of your delivery.

Lost or Damaged Items

If your order arrives damaged, please contact us or email our customer support team at support@furthernorthdesign.com within 24 hours of receiving the package to file a claim.

In case of lost shipments, please allow 7-10 business days from the expected delivery date before reporting the missing item. We will work with the carrier to resolve the issue.

Shipping Delays

We aim to deliver your products as quickly as possible. However, delays caused by factors outside our control, such as weather, natural disasters, or carrier issues, are not the responsibility of our shop. We will provide updates and do our best to assist you in case of any delays.

Address Changes

Please ensure that the shipping address provided during checkout is correct. Any changes to the shipping address must be made within 24 hours of placing the order. We are not responsible for delays or issues caused by incorrect addresses.

If you have any further questions regarding shipping, please contact us or email our customer support team at support@furthernorthdesign.com.